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ITIL (Information Technology Infrastructure Library)

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Why Over 75% ITIL Initiatives Fails

This is due to several basic REASONS

Here is How These

ITIL (Information Technology Infrastructure Library) Documents

ELIMINATES all the Failure Reasons

Reason 1

The documents can help speed up your work and hence bring about a sense of balance and calmness to the service manager and his team. This will result in better focus and hence better work.

Reason 2

The documents give you the liberty of stopping wherever you want and then restart the work from where you stopped, thus keeping you on track. Thus the documents help in better service management by saving you time and unnecessary effort.

Reason 3

The documents can also structure your communication and engagements ensuring that the final product is of high quality. Also it allows for continuity in the case when several people are assigned the same project. Hence documents are very important tool in service management.

Reason 4

Using ITIL documents will help you save on time, since you don't have to think of a specific layout/design/color. In fact, all three elements are included in documents and all you have to do in insert your content and images. That means you can save on time greatly and can complete the information in just a few minutes.

Reason 5

Documents are a boon to Service Managers as they help save time, energy and money. They also ease the burden on the service manager when he has to make reports to higher officials and investors. They help the service managers in approaching the goal in a far more effective manner.

Reason 6

These documents can help give you clarity and structure. Management is completely based on these two aspects. Service management becomes a problem when there are too many things to handle. Some find it hard to complete the projects on time.

  • IT managersITM

  • Service Delivery Managers SDM

  • IT Project ManagersIT PM

  • IT OperationsITO

  • Business ManagersBM

  • Technical Support ProfessionalsTSP

  • IT Service Management (ITSM)

  • IT Business AnalystsIT BA

  • Office of Government Commerce (OGC)

  • Project Management Institute (PMI)®

ITIL (Information Technology Infrastructure Library) Documents

Asset Management

  • Asset Management Checklist
  • Asset Management Procedure
  • IT Asset Management Best Practices
  • IT Asset Management Policy Template

Change Management Templates

  • Change Control Form Template
  • Change Management Excel Template
  • Change Management Plan Sample
  • Change Management Process
  • Change Request Form
  • Change Request Word Template
  • Generic Change Request Template
  • IT Change Evaluation
  • ITIL Change Management Process Document
  • ITIL Change Request Template
  • ITIL MoM Template for Change Advisory Board
  • ITIL Request for Change Template
  • Project Change Log - Template
  • Project Change Log
  • RACI for Emergency Change Management
  • RACI Matrix for Normal Change Management
  • Software Change Request Example

Configuration Management

  • Configuration Baseline Model
  • Configuration Management Plan Template
  • Configuration Management Policy
  • Configuration Management Process
  • Configuration Management RACI

Disaster Recovery Templates

  • DR approach document
  • DR Asset Register
  • DR Closure Report
  • DR Comms Plan
  • DR Implementation Plan Template
  • DR Plan Template

Incident Management Templates

  • Checklist Incident priority
  • Incident Catalogue template
  • Incident Management Guide
  • Incident Management Policy
  • Incident Management Process
  • Incident Report Excel Template
  • Incident Report Template
  • Incident Report Templates
  • Intern Incident Report
  • IT Security Incident Report Template
  • ITIL Incident Report Template
  • ITIL PIR for Incident Closure Template
  • Major Incident Report Template
  • Security Incident Management Process
  • Structure Damage Incident Report
  • Workplace Violence Report

IT Service Management

  • Availability Report
  • Avaliability Management
  • CSI Plan Word Document template
  • CSI Register
  • Design and Coordination
  • IT Operations Management
  • IT Service Continuity Plan
  • IT Service Level Requirements Template
  • ITIL Customer Complaint Log
  • ITIL Customer Complaint Report Template
  • ITIL Service Request Form Template
  • ITSCM Policy and procedures
  • ITSCM Report
  • Operational Level Agreement Template
  • Service Catalog word Template
  • Service Catalogue Template
  • Service Charter Template
  • Service Delivery Status Report Template
  • Service Level Agreement Policy
  • Service Level Agreement Template
  • Service Management Plan
  • Service Report Template
  • Service request fullfillment process
  • Service Strategy Template
  • Transition Planning and Support

ITIL v4 Templates

  • Architecture Management
  • Avaliability Management
  • Business Analysis
  • Infrastructure and Platform Management
  • ITIL Maturity Model
  • ITIL Supplier Management Process
  • Knowledge_management_Process
  • Relationship_management_Process
  • Release_and_deployment_process
  • Service Validation and Testing
  • Service_design
  • Software_development_management
  • Strategy_Management_Process
  • Workforce_and_Talent_management

Problem Management Templates

  • ITIL MoM Template for Major Problem Review
  • KE record template
  • Major Problem Report Template
  • Problem Catalogue Template
  • Problem Management Checklist
  • Problem Management Process
  • Problem Record Template

RACI Templates

  • ITIL Roles and Responsibilities RACI
  • RACI for Accounting and Budgeting
  • RACI for Availabiliy Management_
  • RACI for Capacity Management
  • RACI for Emergency Change Management
  • RACI for Incident Management
  • RACI for Problem Management
  • RACI for Relationship Management
  • RACI for Release and Deployment Management
  • RACI for Service Design andTransition
  • RACI for Service Level Management
  • RACI for Service Management System
  • RACI for Service Request Fullfillment
  • RACI for Supplier Management
  • RACI Matrix for Normal Change Management

Release Management Templates

  • Application Impact Heatmap
  • Emergency RFC Template
  • Implementation Issues Register
  • ITIL Release Plan Template
  • Normal RFC Template
  • Project Implementation Plan
  • RACI Matrix for Release Management
  • Release Calendar Excel
  • Release Checklist Template
  • Release Management RACI
  • Release Post Implementation Review (PIR) Template
  • Release Risk Assesment Template
  • Release Schedule Template Excel
  • Release Status Report Template Excel

Security Management Templates

  • Acceptable use of assets
  • Asset management policy
  • Backup and Recovery
  • BYOD
  • Compliance Management
  • Cybersecurity checklist
  • Disposal and Destruction policy
  • Information classification policy
  • Information Transfer policy
  • ISMS policy
  • IT Asset Management Policy Template
  • Mobile devices and Teleworking policy
  • Password Policy
  • Server Maintenance Checklist

ITIL Other Templates

  • Access Management
  • Access Management
  • Application Portfolio Template
  • Capacity Management Process
  • Daily Log Template
  • Demand Management Process
  • Event Management Process
  • ICT Financial management process
  • ITIL Capacity Planning Template
  • ITIL Facility Management Process
  • ITIL Implementation Excel_Template
  • ITIL Internal Audit Report Template
  • ITIL Organization Structure
  • ITIL process map
  • ITIL Training and Development Procedure
  • Knowledge management Process
  • Post Implementation Review Template
  • Server Patch Management Process

Dashboards

  • ITIL Dashboard
  • Agile Project Plan Dashboard
  • Agile Quality Control KPI Dashboard Template
  • Agile Release Dashbaord Template
  • Devops Dashbaord
  • Ghantt Chart Hourly Project Planner Template
  • KPI Dashbaord Template
  • Lean Project Management Dashboard
  • Product Backlog Dashbaord Template
  • Project Controlling Dashboard
  • Project Financial Planning
  • Project Timeline Dashbaord Template
  • Project Tracking Dashboard Template

Testing Toolkit

  • Bug Tracking Excel Template
  • Daily QA Status Email Template
  • Daily Test Report Email Template
  • Project Plan for a Testing Project
  • Requirements Traceability Matrix Template
  • Test Case Excel Template
  • Test Case Template
  • Test Case Tracker
  • Test Case Word Template
  • Test Coverage Document Template
  • Test Plan Template
  • Test Strategy Template
  • Test Summary Report Template
  • Weekly Test Report Excel Template

PLUS: A Further 84 Project Management Documents

ITIL Documents, Redesigned

IF YOU KNEW EVERYTHING YOU COULD DO ANYTHING

Sum Up your ITIL (Information Technology Infrastructure Library), time
tracking, resource planning & project financials
at one place & put a glance on your business in
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Top Features

  • Incident Management

  • Service Request Fulfilment

  • Change Management

  • Problem Management

  • Service Level Management

  • Configuration Management

  • Service Continuity Planning

  • Service Portfolio Management

  • Release Management

  • Security Management

  • Knowledge Management

  • IT Operation Management

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Please allow me to thank you for the great job you have done. Additionally, I want to thank you for sharing this work with others.

If you are looking for an enterprise ITIL product that will help you to manage projects more efficiently, than it will certainly add value to you.

Very thankful for this site, you have made ITIL documentation process easy.

Super Bonus

Portfolio, Dashboard, Template

It’s More Than An Excel Template! It’s A Powerful Tool and Dashboard

The Only Template You Need

  • Budget Form
  • Budget Review
  • Budget Template
  • Business Meeting Agenda
  • Business Operational Procedure
  • Business Proposal Letter
  • Business Structure Selector
  • Calculating Barriers works Productivity
  • Change Risk Classification Matrix
  • Construction Management Invoice
  • Cost Control Template
  • Cost Estimation
  • Cost Trend Analysis
  • Customer Master Data Template
  • CW Budget
  • Datastream Company Level Template
  • Design WSR
  • Detailed Costed Workplan
  • District Project Schedule Template
  • Gantt Chart Template
  • Initial Risk and Complexity Assessment
  • ISPMO Budget Template
  • Issue Management Template
  • JD Template
  • Lessons Learn Log Template
  • Monthly Activity Template
  • MPP Proposal Cost Template
  • Office Move Project Plan
  • Pard D Templates
  • Plan of Operations
  • Planning Tool Blank
  • PM Project Risk Log
  • PMM Model
  • PMO Budget Template
  • PMO Issue Reporting Log Template
  • PMO Maturity Assessment
  • PMO Risk Log Template
  • PMO Template Financial Statement
  • PMO Project Budget
  • PMP Notes
  • PMP Work Experience Sample
  • Project & Customer Detail Template
  • Project Budget Estimate
  • Project Change Assessment
  • Project Charter Template
  • Project Classification & Sizing Tools
  • Project Companion Template Manager
  • Project Cost Template
  • Project Management Tools Document
  • Project Planning & Monitoring Tools
  • Project Process Agreement
  • Project Reporting Requirements
  • Project Risk Plan
  • Project Schedule Template
  • Project Status Report
  • Project Tracking Tool
  • RACI Chart
  • Resource Plan
  • Responsibility Assignment Matrix
  • Risk Assessment
  • Risk Log Template
  • Risk Register Example
  • Roles & Responsibilities
  • Schedule Patches
  • Scorecard Template
  • Simple Portfolio Status
  • Standard Planning Procedure
  • Team Responsibility Matrix
  • Defect Tracking Log
  • Project Manager Tool
  • Two Year Work Plan Template
  • Financial Report

BONUS

Project Management
Presentations

2257 + Slides

3210 + Slides

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